We have a vacancy available for a Senior IT Analyst to join our friendly team in our Head Office based in Mt Wellington. This is a vital role within our business as it provides IT support for all of our branches across New Zealand.

We want someone who can hit the ground running. Someone who is an easy-going, a person with can-do attitude who enjoys a fast-paced environment and working as part of a team. You need to be self-motivated, positive and have an enthusiastic approach to problem-solving and goal achievement through team and individual work.

The key skills required for this role include:

• 5+years' relevant experience working on an IT service desk within a corporate environment
• Analytical and problem-solving experience
• Sound business understanding and judgement with the ability to work across multiple functions and IT platforms
• Strong understanding of network infrastructure and related hardware devices
• Experience with ITSM tool, e.g. Fresh Service as well as experience with Azure/Microsoft 365 
• Excellent customer service skills
• Occasional travel to branches required

What can we offer you?

McAlpine Hussmann is at the leading edge of providing commercial refrigeration and air conditioning throughout Australasia. We have a global footprint and being part of the multi-national company Panasonic, we have access to international research and development and world-class products. A role with us is a great opportunity to join a well-regarded and highly skilled team and expand your career in a rapidly changing industry.

Benefits and Perks:

• Discounted Health Insurance with Southern Cross
• A great social place to work and a dedicated team who will support you to extend your current skills and grow your competencies
• Company discounts from a wide variety of vendors
• Relevant on-job training provided

The successful applicant will be asked to do a pre-employment drug screen and provide a satisfactory criminal conviction check.

Applicants must have the right to work in New Zealand.